Last Updated: October 2, 2025

Welcome to Igbospeak (www.igbospeak.com),  (“we,” “our,” “us,” or “the Platform”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, learning materials, and subscription-based digital education platform.

By accessing, registering, or purchasing any subscription plan on IgboSpeak, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use of the Platform immediately.

IgboSpeak is a digital education service providing structured online Igbo language learning programs delivered through a membership-based subscription system.

1. Eligibility

To use IgboSpeak and purchase subscriptions, you must meet the following eligibility requirements:

• You must be at least 18 years of age, or the age of legal majority in your jurisdiction
• If under 18, you must have consent and supervision of a parent or legal guardian
• You must have legal capacity to enter into binding agreements
• You must provide accurate, current, and complete information during registration and checkout

We reserve the right to refuse service, terminate accounts, or restrict access if eligibility requirements are not met or if fraudulent information is detected.

2. User Accounts

To access certain features, such as booking tutoring sessions or tracking progress, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security of your password and account.
• Notify us immediately of any unauthorized use at support@igbospeak.com.
• Be responsible for all activities under your account.
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We reserve the right to suspend or terminate accounts that violate these Terms.

3. Business Model Overview 

IgboSpeak operates a digital subscription-based educational platform. Users gain access to structured language learning content through paid membership plans.

The Platform provides:

• Video-based lessons
• Structured curriculum modules
• Learning exercises and assessments
• Member-only educational resources
• Continuous updates to learning materials

Access is strictly time-limited and dependent on an active subscription.

4. Subscription Plan

We offer the following subscription options:

• 8-week program (3 billing cycle structure)
• 10-week program (2 billing cycle structure)
• 10-week program (single billing cycle option)
• 8-month membership (single billing cycle)
• 12-month membership (single billing cycle options)

Each plan grants access for the full duration of the selected subscription term.

We may update, modify, or discontinue plans at any time with reasonable notice.

5. Payments, Billing & Authorisation 

By purchasing a subscription, you explicitly authorize IgboSpeak and its payment processor (PayPal) to charge your selected payment method for:

• The initial subscription fee at checkout
• Any recurring billing charges associated with your selected subscription plan (where applicable)
• Renewal payments until cancellation is requested

You acknowledge and agree that:

• Payments are processed securely via PayPal
• Payment details may be stored securely by PayPal for recurring billing purposes
• Future charges may occur automatically without requiring additional customer authorization
• You are responsible for ensuring sufficient funds for recurring payments

This includes authorization for reference transactions or equivalent PayPal billing agreements to ensure uninterrupted service access.

6. Recurring Billing Disclosure 

Certain subscription plans operate on automatic renewal cycles.

By subscribing, you acknowledge:

• Your subscription will automatically renew unless cancelled
• Billing occurs according to the selected plan schedule
• Charges will be automatically processed without additional confirmation
• Subscription continuity is essential for uninterrupted access to digital content

All billing terms are clearly disclosed prior to purchase.

7. Cancellation Policy

You may cancel your subscription at any time.

To cancel, contact: [Insert Support Email]

Cancellation terms:

• Cancellation prevents future billing only
• Access continues until the end of the current paid period
• No retroactive or partial refunds are issued for unused time
• It is the user’s responsibility to cancel before renewal

Failure to cancel before the next billing cycle will result in automatic charge.

8. Refund Policy

Due to the nature of digital educational content, all sales are generally final.

Refunds may only be issued in limited circumstances, including:

• Duplicate billing errors
• Verified technical issues preventing access
• Unauthorized transactions confirmed after investigation
• Refund requests must be submitted within 7 days of payment.

Refunds will NOT be granted for:

• Change of mind after purchase
• Lack of usage or engagement
• Failure to cancel subscription on time
• Dissatisfaction after accessing digital content

9. User Conduct

By using IgboSpeak, you agree NOT to:

• Share, distribute, or resell course content
• Copy or reproduce learning materials
• Attempt unauthorized access to the Platform
• Use automated systems or bots to access content
• Engage in fraudulent or abusive activity
• Violate any applicable laws or regulations
• Disrupt or interfere with platform operations

We reserve full rights to restrict or terminate access for violations without prior notice.

10. Intellectual Property

All content on IgboSpeak is protected under intellectual property laws.

This includes:

• Videos
• Course materials
• Text, graphics, and branding
• Platform structure and curriculum design

Users are granted a limited, non-exclusive, non-transferable license for personal educational use only.

You may NOT:

• Copy or redistribute content
• Sell or sublicense materials
• Share access credentials
• Republish content in any form

11. Fraud Protection & Security 

We actively monitor transactions for fraud prevention and account protection.

We may:

• Suspend accounts pending verification
• Flag suspicious transactions
• Request identity or payment verification
• Cancel subscriptions linked to fraudulent activity

We rely on PayPal’s built-in fraud detection systems alongside internal monitoring procedures.

12. Digital Delivery & Access Rights

All services are delivered digitally.

Upon successful payment:

• Access is granted immediately or within a short activation period
• Access is tied to active subscription status
• Content is non-transferable and for personal use only

We reserve the right to modify, update, or enhance content at any time.

13. Service Modifications 

We reserve the right to:

• Modify or discontinue services
• Adjust subscription pricing or features
• Update content or curriculum structure
• Improve or replace platform functionality

We will provide reasonable notice where applicable.

14. Termination

We may terminate or suspend your access to the Services at any time, with or without notice, for violations of these Terms or other reasons. Upon termination, your right to use the Services ends, and we may delete your data (subject to our Privacy Policy). Sections that survive termination include Intellectual Property, Disclaimer, Limitation of Liability, and Governing Law.

You may terminate your account at any time by contacting support@igbospeak.com.

15. Disclaimer and Limitation of Liability

The Services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted access, error-free Content, or specific learning outcomes. Tutors are independent contractors, and we are not responsible for their actions.

To the fullest extent permitted by law:

• IgboSpeak shall not be liable for any indirect, incidental, or consequential damages
• We do not guarantee uninterrupted or error-free service
• We are not responsible for user-side technical issues or internet disruptions
• Our total liability is limited to the amount paid for the subscription in question

16. Indemnification

You agree to fully indemnify, defend, and hold harmless IgboSpeak, its owners, employees, affiliates, and service providers from and against any claims, liabilities, damages, losses, or expenses arising from:

• Your use or misuse of the Platform
• Your violation of these Terms
• Your infringement of any third-party rights
• Any unauthorized or illegal activity conducted through your account

This includes legal fees and costs incurred in defending such claims.

17. Privacy & Data Handling 

Your personal data is handled in accordance with applicable privacy standards.

We may collect:

• Account information
• Payment-related metadata (via PayPal)
• Usage activity within the platform

We do not store full payment card details. All payment processing is handled securely by PayPal.

18. Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted under the laws of Germany, without regard to conflict of law principles

19. Miscellaneous

• Entire Agreement: These Terms constitute the entire agreement between you and IgboSpeak
• Severability: If any clause is deemed invalid, the remaining provisions remain enforceable
• No Waiver: Failure to enforce any provision does not constitute waiver
• Assignment: We may transfer rights or obligations without prior notice
• Force Majeure: We are not liable for disruptions beyond reasonable control (e.g., internet outages, natural disasters, platform failures)

Terms for Tutors/Instructors

If you are a tutor or instructor (“Tutor”) providing Igbo language lessons on Igbospeak, the following additional terms apply. These supplement the general Terms above.

12.1 Tutor Eligibility and Onboarding

• You must be a qualified Igbo speaker with relevant teaching experience or certifications (e.g., native fluency, teaching credentials). Submit proof during application.
• We review and approve Tutor applications at our discretion. Approved Tutors must complete onboarding, including background checks if required.
• You represent that you are legally authorized to work as a Tutor in your jurisdiction.

12.2 Tutor Responsibilities

• Provide accurate, high-quality Igbo lessons in a professional manner.
• Adhere to scheduled sessions; notify us and students of cancellations at least 24 hours in advance.
• Maintain confidentiality of student information per our Privacy Policy.
• Use platform tools (e.g., video chat) appropriately and report technical issues promptly.
• Comply with all laws, including those related to education and data protection.

12.3 Compensation

• Tutors earn a commission per session or package, as agreed in your Tutor agreement. Payments are processed [e.g., monthly] via [e.g., bank transfer or PayPal], minus platform fees.
• You are responsible for your own taxes and expenses.
• We may withhold payments for disputes, violations, or chargebacks.

12.4 Content and Intellectual Property

• Any materials you create or upload (e.g., custom Igbo exercises) become part of the platform. You grant us a perpetual, royalty-free license to use, modify, and distribute them.
• Do not use copyrighted materials without permission.

12.5 Conduct and Prohibitions

• Treat students respectfully; no discrimination, harassment, or inappropriate behavior.
• Do not solicit students off-platform or compete directly with Igbospeak.
• Report any student misconduct to support@igbospeak.com

12.6 Termination for Tutors

• We may terminate your Tutor status for poor performance, complaints, or violations. You may terminate by giving [e.g., 30 days] notice.
• Upon termination, unpaid earnings will be settled, and access to Tutor tools revoked.

12.7 Liability

• As an independent contractor, you are solely responsible for your lessons and interactions. Igbospeak is not liable for disputes between you and students.

By registering as a Tutor, you agree to these terms. For questions, contact support@igbospeak.com.

Contact Us

For questions about these Terms, contact:

Igbospeak
Email: support@igbospeak.com
Website: www.igbospeak.com

Thank you for joining Igbospeak—let’s preserve and promote the Igbo language together!